FAQ

Are your earrings nickle free?

All our items our nickle free, therefore safe to wear leaving you with happy skin! We supply only the following options of jewellery, 925 sterling silver, 925 silver plated or brass. We suggest if you have super sensitive ears to only buy 925 sterling silver.



Do you ship worldwide?

Yes! We have the option to ship worldwide at checkout, just select your county & appliciable shipping costs will be added.



Will I be charged at customs?

For international orders you could be charged additional costs for customs. Unfortunatley, this is out of our control, but can be checked online.



Do you sell elsewhere?

We sure do! DEPOP: @shoporango STOCKIST: Cat in the Sack, Newland Av, Zoo Cafe Tenfoot, Hull POP UP STORES: We tour various markets, festivals & pop up events! See our FIND US page for where we will be next!



Where are your items sourced?

Our jewellery is either handmade by myself or my friend Zeeshan with his father in India. They run their own small family buisness & we wanted to support them. . We don't like 'new' therefore, all our clothing & homeware is hand soucred vintage from the UK. This keeps our carbon footprint low, helps to fight against fast fashion & unwanted clothes going to landfill! Any upcycling is done by myself in the UK. If you have more questions, please message me on Instagram @shoporango



Are you still posting during COVID 19?

Yes we are still posting at the moment, however with a few changes! 🌿We post once or twice a week 🌿We post everything first class 🌿We have a premade proof of posting form to save them time, the post office staff stamp this for our large letters 🌿There may be some minor delays for your parcels to arrive, but please be patient & let me know if they don't arrive after a week from posting 🌿Any questions, don't hesitate to message! 🌿See @shoporango on Depop & shoporango.com for other updates & new items! 🌿Hope everyone is happy & healthy.. thank you for your orders, it's wonderful people are supporting small & independent businesses 🧡



How do I know my ring size?

To work out your ring size you need to tie a piece of string or similar object around your finger, measure this against a rular to see the length then compare it against our size chart which you will find below these questions! Please don't hesitate to message any questions, Instagram is easiest for me to respond on @shoporango



© 2018 by Lydia Meredith